AI Chatbot — $39 / month

A 24/7 chat assistant trained on your website's own pages and any knowledge documents you upload. Answers visitor questions in real time, logs every conversation, and hands off to a human when it doesn't know the answer.

Works on any plan (Basic, Plus, or Unlimited).

What you get

• Two widgets in the builder:
  • Floating chat bubble — pinned bottom-right, opens a chat panel.
  • Inline chat — embedded directly in a page (great for FAQ or "Ask us anything" sections).
• Trained on your site — the assistant reads your pages automatically. Anything you publish is available for it to answer from.
• Upload additional knowledge — PDFs, Word documents, a plain FAQ file. The assistant learns from these on top of your pages.
• Conversation logs in your portal. See every conversation, what the visitor asked, what the assistant answered, and whether it handed off to a human.
• Human handoff — you can configure "when the assistant doesn't know, send the visitor's question to this email address" or "open a portal inbox message." So a real question from a real prospect doesn't get lost.
• Custom personality — set the assistant's tone (friendly, professional, casual) and its refusal behavior (what it says when it can't help).

What happens when you turn it on

1. Your first billing cycle for the add-on starts immediately.
2. Chatbot widgets appear in your builder's widget library the same day.
3. The AI Chatbot section appears in your portal — this is where you upload extra knowledge, review conversations, and adjust tone.
4. The assistant reads your currently-published pages and is ready to answer within an hour of activation.

What you need to bring

• Nothing, really. It works out-of-the-box on the content you already have on your site.
• Optional but recommended: an FAQ document. Even a plain text list of common questions and their canonical answers dramatically improves accuracy for questions your website doesn't answer directly.
• Optional: a routing email address for handoffs.

What it costs, all-in

• Add-on: $39 / month.
• No setup fee, no per-conversation fee, no message cap. Fair-use policy applies at very high volumes — if you're getting more than 10,000 conversations a month, we'll reach out to discuss.

Where the assistant shines

• Off-hours questions — visitors browsing at 11pm get real answers instead of "we'll get back to you tomorrow."
• Repetitive questions — pricing, hours, service area, "do you do X?" — the assistant handles these so you don't.
• First-touch qualification — the assistant can capture the visitor's name and email, ask what they're looking for, and hand off a warm summary to your inbox.

Where the assistant needs your help

• Specific quotes — it won't invent prices. If you sell services with variable pricing, teach it to say "I can put you in touch for a quote" and route the conversation to you.
• Live inventory — for the Online Store add-on, it can point visitors at a product page but won't know real-time stock. Live inventory sync is a Custom Integration.
• Highly regulated advice — legal, medical, financial. The assistant can point at your published resources but shouldn't give advice.

Privacy and data

• Conversations are logged in your portal so you can review them and audit accuracy.
• No conversation content is used to train other customers' assistants.
• You can delete individual conversations or bulk-delete from the portal.
• If a visitor asks for their data or asks you to delete it (GDPR-style requests), the assistant tells them who to email; the portal has an export tool.

Turning it off

Cancel any time. The widget stops rendering on the live site the moment the add-on ends. Conversation logs remain visible in the portal for 90 days (read-only) so you can export what you need.

How to set it up

Step-by-step: Train the AI Chatbot.

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